Returns & Exchanges
At Hawkins New York, we want you to be completely satisfied with your lifestyle and home essentials. If you are not entirely happy with your purchase, we offer a 30-day window for returns on unused items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be generated for you to download and print directly from your browser.
Pack and Ship
Securely package your items in their original boxes and attach the prepaid label before dropping the package off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing